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Are Fracking Workers Being Poisoned on the Job?

By Michelle Chen - The Nation, November 10, 2014

Disclaimer: The views expressed here are not the official position of the IWW (or even the IWW’s EUC) and do not necessarily represent the views of anyone but the author’s.

Last week's Republican election victories will set the stage for more stagnation in Washington, but might also grease the skids for some of the most controversial energy ventures at ground zero in the climate change debate: the long-stalled Keystone XL Pipeline project, and the booming hydraulic fracturing, or "fracking," industry. But one thing that might put the brakes on the dirty fuel rush is the mounting research evidence linking oil and gas extraction to massive health risks for workers and communities.

A new study published in Environmental Health reveals air pollution data on major, in some cases previously underestimated, health risks from toxic contamination at gas production sites related to fracking. Air samples gathered around "unconventional oil and gas" sites by community-based environmental research teams contained unsafe levels of several volatile compounds that "exceeded federal guidelines under several operational circumstances," and that "Benzene, formaldehyde, and hydrogen sulfide were the most common compounds to exceed acute and other health-based risk levels."

This suggests fracking may bring risk of cancer, birth defects and long-term respiratory and cellular damage to local towns and farms. Building on other studies on drilling-related water contamination, the air pollution research may stoke growing opposition from communities near drilling sites, who must weigh the industry's promises of new investment and jobs against the potential cost to the human health.

The findings also raise questions about the safety of fracking-site workers, who may have far less legal recourse over potential health damage than do local homeowners. Many work contract jobs under harsh, isolated conditions, in a volatile industry where pressure to pump profits is high and labor protections weak.

Work Is Killing Workers: Americans Are Working So Hard It’s Actually Killing People; The jobless recovery means massive speedups for many workers you depend on

By Esther Kaplan - The Nation, November 2, 2014

Disclaimer: The views expressed here are not the official position of the IWW (or even the IWW’s EUC) and do not necessarily represent the views of anyone but the author’s.

Jessica Wheeler works the night shift as an oncology nurse at Wilkes-Barre General Hospital in northeastern Pennsylvania—but her patients are usually wide awake. “When they have a new cancer diagnosis or they’re going to have a biopsy in the morning, they don’t sleep,” says the 25-year-old Wheeler (which is not her real name). “They’re scared.” Other patients are in their final hours of life, surrounded by grieving family. What she wants is to be there to comfort them, to talk them through those difficult hours, to hold their hands and attend to their pain. But, mostly, she can’t.

According to hospital policy, night nurses on her floor should care for no more than six and a half patients, but they typically have ten. When things go bad with one or two, the floor quickly tips into chaos.

Wheeler recalls one night when she had a patient who couldn’t breathe and several others under her care. “I called the supervisor to ask for anybody—a nursing assistant, anybody! And I didn’t get it, and my patient ended up coding.” Another night, Wheeler had a post-op patient who required constant attention; the patient was confused and sick, and she soon escaped her restraints and pulled out her drains, spraying fecal matter all over the wall. Early the next morning, her heartbeat became irregular just as another patient was dying. “Those nights are scary,” Wheeler says. “I think I’ve seen everybody on our floor cry.”

Another young nurse describes a shift when she had only been on the job a few months and was saddled with ten patients, including one whose incision was leaking badly, requiring her to administer blood all night long. “I was drowning,” the nurse says. She called for help multiple times, but it never came. At the 7 am shift change, she confused two patients’ blood-sugar numbers and medicated the wrong one.

Wilkes-Barre was not always this out of control. For decades, it was a nonprofit community hospital serving the onetime coal town. It was bought in 2009 by what is now the nation’s largest for-profit healthcare chain, Tennessee-based Community Health Systems, which operates 207 hospitals in twenty-nine states. The Pennsylvania Association of Staff Nurses and Allied Professionals (PASNAP), the nurses’ union, counts fifty-one fewer nurses since the CHS acquisition, a reduction of more than 10 percent—and that’s on top of the elimination of dozens of nursing aides and secretaries. The nurses are not only juggling more patients, says Fran Prusinski, a critical-care nurse who’s been at the hospital for thirty years, but “they have to change the linens, empty the garbage and answer the phones.”

Some of the job’s intensity is due to broad national trends in healthcare. The rise of HMOs and cost-cutting in the 1990s mean patients who are stable and ambulatory—some nurses call them “walkie-talkies”—are now quickly released, so those left in the hospital tend to be sicker and harder to care for. “The patients we’re taking care of on a general medical floor now were the patients twenty years ago we took care of in an ICU [intensive-care unit] with a 2-to-1 patient-to-nurse ratio,” says Elaine Weale, an ER nurse who’s been at the hospital for thirty-three years. “Now that nurse may have five patients, six patients, seven patients.” And as technology has advanced, gravely ill patients who once would have died are now being kept alive, requiring constant care.

But the crush of work these nurses face also exemplifies a hidden side of the recent economic recovery: in industry after industry, speedups are turning work into a hazard, with increasing numbers of injuries and dangerous levels of stress. While 18.6 million people remain underemployed, millions of others are working more hours, and more intensely, than ever. This is especially true in certain industries, from oil refineries to retail to publishing, where federal data shows labor productivity has risen at double or more the national rate. A 2010 survey of people registered with Monster.com found that 53 percent of respondents had taken on additional duties since the start of the recession because co-workers had been laid off—almost all of them without any additional compensation. A 2010 report from the Center for American Progress and the Hastings Center for WorkLife Law found that overwork was a particular problem among professionals: 14 percent of women and 38 percent of men were working more than fifty hours a week. But it has become common in industrial occupations as well. “When time and a half for overtime was established by federal law, that was really a job-creation measure, so it would cost less to hire a new worker,” says Mike Wright, the United Steelworkers’ director of health and safety. “But starting in the late 1970s, the cost of benefits exceeded that extra pay cost, and it became cheaper to work your existing workers harder.”

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American workers do work longer hours than we did a generation ago, according to some analyses, and hundreds more per year than our counterparts in France or Germany—the equivalent of six to eight extra weeks a year. We top the Eurozone nations in productivity by 18 percentage points. “Every month the BLS [Bureau of Labor Statistics] releases its worker-productivity numbers, which measure output per labor hour worked,” says Celeste Monforton, a former Occupational Safety and Health Administration (OSHA) staffer. Montforton, now at the George Washington University School of Public Health, points out that the numbers “go up every month. And that’s because businesses are not hiring new workers; they’re just expecting the old workers to work more, and spitting them out after they get injured.” Some of these gains come from the adoption of new technologies, but others just come from pushing workers harder.

A 2013 survey of its own union reps by the United Steelworkers, which represents such blue-collar industries as oil and steel, found that production pressures, the increased pace of work and increased workloads topped workplace health concerns—outstripping more obvious risks such as poorly maintained equipment. When the reps were asked to give an example of a health or safety problem that had gotten worse over the past year, understaffing led the list. The jobless recovery, in other words, is sustained in part by aggressively overworking those with jobs.

Take the meatpacking industry. By age 39, Juan Martinez, who worked at a Cargill beef processing plant near Omaha, had hands so disfigured from making repetitive cuts that he could no longer work; he is now surviving on disability. He still experiences pain so intense it feels like nails are being hammered into his fingers. His crew had to slice up 4,600 twenty- to thirty-pound pieces per shift. In the four years he was at the plant, from 2003 to 2006, the number of people at his station dropped from eight to six or seven, while the parts kept coming. Since they couldn’t keep up with the line when someone took a bathroom break, supervisors responded by simply denying break requests. “There are people who would pee in their pants,” he told me, “because they didn’t give them permission to go.”

Another meatpacking worker, whom I’ll call Porfirio, worked on the kill line at XL Four Star Beef (now JBS) in Omaha for twenty-seven years. When he started, he says, they killed 1,000 cattle in a ten-hour shift; now they kill 1,100 in eight and a half hours. At night, when he goes to bed, his hands hurt so much that he has trouble falling asleep; when he wakes up in the morning, he can’t move them at all. Everyone talked about popping enormous doses of Tylenol; some talked about pressure so intense it left them depressed. “The Speed Kills You,” a 2009 report from the nonprofit organization Nebraska Appleseed, was based on a survey of 455 meatpacking workers; it cataloged a range of injuries, from cuts, falls and fractures to musculoskeletal and repetitive-strain injuries, attributed mainly to “uninterrupted line speed.” Three-quarters of respondents said line speed had increased in their plant over the past year.

Line speeds in meatpacking and poultry are federally regulated for food safety only, not worker safety. Last year, the USDA proposed to raise the cap on poultry line speeds from 140 to an almost unimaginable 175 birds a minute, even though hand and wrist injuries were already rampant in the industry. A government study of one poultry plant in March of this year found that 41 percent of the workers already exceed safe limits for hand activity, and 42 percent showed evidence of carpal tunnel syndrome.

Climate Change, Land Grabs, and Revolution in Burkina Faso

By Alexander Reid Ross - Earth First! Newswire, November 4, 2014

Disclaimer: The views expressed here are not the official position of the IWW (or even the IWW’s EUC) and do not necessarily represent the views of anyone but the author’s.

Like virtually every country in Africa, Burkina Faso has been assailed by North Atlantic military intervention over the past four decades, as well as an escalation of land grabs since 2008. More land has been grabbed in Africa over the past 15 years than in the rest of the world combined—more than 55 million hectares, according to Blessing Karumbidza of the Global Justice Ecology Project. The economic tensions between local producers and international powers that have contributed to the revolutionary dissatisfaction with the establishment in Burkina Faso can be found in virtually any country subject to the harsh and cruel conditions of the global land grab and the crisis of climate change. The revolution in Burkina Faso represents a crucial break, summoning the revolutionary leaders of past generations to maintain a legacy of popular control.

The popular movement that has spread throughout the small African state contains the process of liberation both inspired by and inspiring different forms of political engagement throughout the continent. While some, including the present military junta, insist that we are seeing a youth rebellion, the revolution has formulated a deeper, systemic challenge. The promise of Thomas Sankara, the “Che Guevara of Africa” who ruled Burkina from 1983 until his assassination in 1987, was the suture of the generation gap and the progression of egalitarian economic policies. While Sankara emerged as a powerful leader in Burkina Faso in the 1970s, a powerful student movements broke through in nearby Sierra Leone, the independence movement of Guinea-Bissau ascended to power, and the People’s Republic of Benin was declared. West Africa was uniting under common dreams of liberation fueled by the legacy of Kwame Nkrumah, Sekou Toure, and other noteworthy West African leaders of the 1950s and 1960s. After the imprisonment of Nelson Mandela and the assassination of Amílcar Cabral, Sankara appeared among the most important radical leaders in all of Africa. The current revolution, with its rekindling of Sankara’s legacy, can be seen as a return to the legacy of national liberation—not just as a youth movement, but a rejection of the neoliberal trajectory set into place after Sankara’s death.

This rekindling can be seen in the movement’s strategy and tactics. The absence of genuine movements linked to an intergenerational leadership led to the decline of social mobilizations in many places. For instance, the student movement of Sierra Leone disintegrated into what the leaders of the RUF would call “the bush path to democracy” (and what scholar Ibrahim Abdullah correctly deems “the bush path to destruction”). Rather than descending into Civil War, Burkina’s largely-urban revolution has developed through popular mobilizations and insurrectionary strikes against symbols of the established regime. It emerges as a popular rejection of two decades of political “decentralization,” wherein administrative powers and resources were supposed to be liberalized and granted to local councils. But at the same time, it is being supported by the leaders of the West, who seek to use it as an exhaust valve for popular resentment, enabling them to strengthen their grasp on the region through the elections to come.

Toxic Chemicals, Carcinogens Skyrocket Near Fracking Sites

By Alan Neuhauser - US News and World Report, October 31, 2014

Disclaimer: The views expressed here are not the official position of the IWW (or even the IWW’s EUC) and do not necessarily represent the views of anyone but the author’s.

Oil and gas wells across the country are spewing “dangerous” cancer-causing chemicals into the air, according to a new study that further corroborates reports of health problems around hydraulic fracturing sites.

“This is a significant public health risk,” says Dr. David Carpenter, director of the Institute for Health and the Environment at the University at Albany-State University of New York and lead author of the study, which was published Thursday in the journal Environmental Health. “Cancer has a long latency, so you’re not seeing an elevation in cancer in these communities. But five, 10, 15 years from now, elevation in cancer is almost certain to happen.”

Eight poisonous chemicals were found near wells and fracking sites in Arkansas, Colorado, Pennsylvania, Ohio and Wyoming at levels that far exceeded recommended federal limits. Benzene, a carcinogen, was the most common, as was formaldehyde, which also has been linked to cancer. Hydrogen sulfide, which smells like rotten eggs and can affect the brain and upper-respiratory system, also was found.

“I was amazed,” Carpenter says. “Five orders of magnitude over federal limits for benzene at one site – that’s just incredible. You could practically just light a match and have an explosion with that concentration.

“It’s an indication of how leaky these systems are.”

The health effects of living near a fracking site have been felt elsewhere, according to separate research. A study published last month by researchers from the University of Washington and Yale University found residents within a kilometer of a well had up to twice the number of health problems as those living at least 2 kilometers away.

“The way fracking’s being done in these five states, it’s not being done safely,” Carpenter says.

Fracking emissions bad enough to cause death or severe health impacts

By TX Sharon - Bluedaze, October 29, 2014

Disclaimer: The views expressed here are not the official position of the IWW (or even the IWW’s EUC) and do not necessarily represent the views of anyone but the author’s.

The fact that breathing hydrocarbons can be lethal should not surprise anyone. Breathing hydrocarbons kills babies and adult oilfield workers. What you may not realize is that these same hydrocarbons are in the air venting from the oil and gas facilities in your backyards.

I’ve blogged about Dustin before. When I have time to blog, all kinds of people contact me. Several people close to Dustin contacted me after my blog post. I understood how important the deposition was. You’ll have to read the article and connect some dots to know what all that means.

Dustin, like several other men in the story, was a flowback operator. Flowback is part of the completion process where the fracking fluid comes back up to the surface. They store this fluid in tanks onsite that have 16″ x 16″ vents on top because the flowback is so volatile it will blow up the tanks if not vented. That venting of flowback is bad news for neighborhoods.

Five workers remain hospitalized after Eagle Ford rig fire

By Jennifer Hiller - Fuel Fix, October 31, 2014

Disclaimer: The views expressed here are not the official position of the IWW (or even the IWW’s EUC) and do not necessarily represent the views of anyone but the author’s.

Five contractors working on a workover rig in remote La Salle County remain at San Antonio Military Medical Center for treatment after suffering serious burns a week ago.

The workers were injured in a fire Oct. 24 at a Pioneer Natural Resources site.

“Pioneer continues to work with their families and employers to make sure they have the resources they need during this difficult period,” said Tadd Owens, vice president of communications and government relations for Pioneer.

“The workover rig and well site experienced minimal physical damage. We are conducting an internal investigation of the incident, as well as working with the contractors and appropriate authorities to determine the cause of the fire.”

La Salle County Judge Joel Rodriguez Jr. said that McMullen and Live Oak counties also responded to the fire, about 21 miles east of Cotulla.

Rodriguez said the accident highlights the public safety challenges facing rural counties with lots of oil and gas activity. The county has invested in new GIS systems to locate sites with hazardous materials and has improved ambulance and fire service, as well as adding sheriff’s deputies.

But rigs move frequently. On large ranches, it can be hard for emergency responders to know which road to take to get to a rig, Rodriguez said. Sometimes the gate guards don’t know where workers are on a property.

“One of the biggest concerns we continue to have is you have so many rigs drilling in a remote area,” Rodriguez said. “The drilling sites will continue to change as these wells get completed.”

Is Big Oil a Big Job Creator?

By Hadrian Mertins-Kirkwood - Rabble.ca, October 29, 2014

Disclaimer: The views expressed here are not the official position of the IWW (or even the IWW’s EUC) and do not necessarily represent the views of anyone but the author’s.

Job creation is high on the oil industry's list of go-to arguments for increased investment in the oil sands. Energy extraction is a key driver of employment growth, they tell us, and the benefits extend well beyond Alberta. "Almost every community in Canada has been touched by oil sands development through the stimulating impact it has on job creation," according to the Canadian Association of Petroleum Producers.

The industry's favourite number? 905,000. That's the projected increase in oil sands jobs in the next two decades, up from a meager 75,000 today, according to an oft-quoted report by the industry-funded Canadian Energy Research Institute (CERI).

But what does that number mean? And is it as impressive as it sounds?

According to the report, 905,000 is the total number of new oil sands-related jobs that will be created in Canada by 2035. That means it includes not only direct employment in the Alberta oil sands, but also indirect employment in associated industries, like truck manufacturing, and any "induced" employment that may be created throughout Canada due to increased economic activity in the oil sands.

Even if we take that 905,000 figure at face value -- CERI makes a wide variety of optimistic assumptions and an accurate 25-year employment forecast is pretty farfetched -- it works out to just 36,000 new jobs per year. And if we cut out indirect and induced employment, the report says the oil sands will create only 12,000 new jobs per year.

To make matters worse, the 905,000 lump sum hides huge regional disparities. According to CERI, 86 per cent of new oil sands-related job creation will be in Alberta, including 100 per cent of direct job creation. That's hardly a recipe for widely shared economic prosperity.

The oil industry is trying to cherry-pick cumulative data rather than presenting the annual and regional numbers we're used to. "905,000 new jobs in Canada" is meant to sound more impressive than "12,000 new jobs in Alberta." But at the end of the day the job creation reality doesn't live up to the hype, even by CERI's optimistic calculations.

And those calculations are really optimistic. According to the non-partisan Canadian Occupational Projection System (COPS), the oil and gas industry will add only 4,500 new jobs per year in the coming decade, not 12,000 like the CERI report claims. The COPS estimate even includes oil and gas industry jobs outside the Alberta oil sands.

To put that number in perspective, the health-care industry in Canada will create more than 40,000 new jobs per year for the next 10 years. In fact, COPS predicts that almost a dozen different industries will create more jobs for Canadians in the coming decade than the energy sector will, including the education, retail, and computer services sectors.

By manipulating the numbers, the oil industry is trying to put a positive spin on a non-story. If there's a benefit to the Canadian economy from the oil sands, you won't find it in the job market.

Hadrian Mertins-Kirkwood is the CCPA's 2014 Andrew Jackson Progressive Economics Intern. Follow Hadrian on Twitter @hadrianmk.

Poisoned by the shale? Investigations leave questions in oil tank deaths

By Mike Soraghan - EnergyWire, featured on Dakota Resource Council, October 23, 2014

Disclaimer: The views expressed here are not the official position of the IWW (or even the IWW’s EUC) and do not necessarily represent the views of anyone but the author’s.

KILLDEER, N.D. — Dustin Bergsing was 21 and six weeks a father when he arrived here at Marathon Oil Corp.’s Buffalo 34-12H well pad, a square of red gravel carved into a low hill.

By dawn, he was dead.

A co-worker found him shortly after midnight, slumped below the open hatch of a tank of Bakken Shale crude oil. It was Bergsing’s job to pop the hatch and record how much was inside. An autopsy found he died of “hydrocarbon poisoning due to inhalation of petroleum vapors.”

An environmental engineer in Marathon’s Dickinson, N.D., regional office heard about it a few days later. He’d been warning his bosses they were creating a dangerous buildup of lethal gases in their tanks. But, he said, they ignored him.

“With that excessive gas, you get lightheaded,” he said in a deposition with the attorney for Bergsing’s family, Fred Bremseth. “It would be just like carbon monoxide. You’re gonna doze off, and Katy bar the doors, man — you’re dead.”

An investigation of the drilling industry’s worker safety record and what it means for those living amid the boom. Click here to read the series.

Bergsing died in January 2012. At least three other men have died this way during the Bakken Shale boom, found lifeless on steel catwalks, next to the hatches they’d opened to measure the bounty of the shale.

What Did the 2010 Deepwater Horizon Oil Spill and Offshore Drilling Moratorium Mean for the Workforce?

By Joseph E. Aldy - Common Resources, August 22, 2014

On April 20, 2010, the Transocean Deepwater Horizon suffered a catastrophic blowout while drilling in a BP lease in the Gulf of Mexico’s Macondo Prospect. This accident resulted in the largest oil spill in US history and an unprecedented spill response effort. Due to the ongoing spill and concerns about the safety of offshore oil drilling, the US Department of the Interior suspended offshore deep water oil and gas drilling operations on May 27, 2010, in what became known as the offshore drilling moratorium. The media portrayed the impacts of these events on local employment, with images of closed fisheries, idle rigs, as well as boats skimming oil and workers cleaning oiled beaches.

In a new RFF discussion paper, “The Labor Market Impacts of the 2010 Deepwater Horizon Oil Spill and Offshore Drilling Moratorium,” I estimate and examine the net impact of the oil spill, the drilling moratorium, and spill response on employment and wages in the Gulf Coast. The spill and moratorium represented unexpected events in the region, and the resulting economic impacts varied within and among the Gulf states. Coastal counties and parishes were expected to bear the vast majority of the burden of these two events, while inland areas were expected to be largely unaffected. The moratorium was expected to affect Louisiana—with significant support of the offshore drilling industry—but not, for example, Florida, which had no active drilling off of its coastline. Beyond the economic impacts, the timing and magnitude of the spill response varied across the states over the course of the spill as well.

Despite predictions of major job losses in Louisiana resulting from these events, I find that the most oil-intensive parishes in Louisiana experienced a net increase in employment and wages. In contrast, Gulf Coast Florida counties south of the Panhandle experienced a decline in employment. Analysis of the number of business establishments, worker migration, accommodations industry employment and wages, sales tax data, and commercial air arrivals likewise show positive economic activity impacts in the oil-intensive coastal parishes of Louisiana and reduced economic activity along the non-Panhandle Florida Gulf Coast. The billions of dollars of spill response and clean-up mobilized over the course of the spring and summer of 2010 positively impacted economic activity, similar to the effect of fiscal stimulus. The geographic variation in labor market impacts reflects the focus of spill response efforts in Louisiana and the absence of oil and thus spill response along the Gulf coast of Florida south of the Panhandle.

Read the report (PDF).

For Oil and Gas Companies, Rigging Seems to Involve Wages, Too

By Naveena Sadasivam; image by Matt Nager - ProPublica, September 25, 2014

Disclaimer: The views expressed here are not the official position of the IWW (or even the IWW’s EUC) and do not necessarily represent the views of anyone but the author’s.

A ProPublica review of U.S. Department of Labor investigations shows that oil and gas workers – men and women often performing high-risk jobs – are routinely being underpaid, and the companies hiring them often are using accounting techniques to deny workers benefits such as medical leave or unemployment insurance.

The DOL investigations have centered on what is known as worker "misclassification," an accounting gambit whereby companies treat full time employees as independent contractors paid hourly wages, and then fail to make good on their obligations. The technique, investigators and experts say, has become ever more common as small companies seek to gain contracts in an intensely competitive market by holding labor costs down.

In the complex, rapidly expanding oil and gas industry, much of the day to day work done on oil rigs and gas wells is sub-contracted out to smaller companies. For instance, on one gas rig alone, the operator might hire one company to construct the well pad, another to drill the well, a third company to provide hydraulic fracking services and yet another to truck water and chemicals for disposal.

But for the thousands of workers in the hundreds of different companies, a single standard is supposed to apply: by law, they must be paid more than minimum wage and they must be fairly compensated for any overtime accrued.

In 2012, the DOL began a special enforcement initiative in its Northeast and Southwest regional offices targeting the fracking industry and its supporting industries. As of August this year, the agency has conducted 435 investigations resulting in over $13 million in back wages found due for more than 9,100 workers. ProPublica obtained data for 350 of those cases from the agency. In over a fifth of the investigations, companies in violation paid more than $10,000 in back wages.

One of those companies was Morco Geological Services, a company providing mud logging services for other oil and gas drilling companies. In 2013, the DOL found that Morco was paying some workers $75 daily for working virtually round-the-clock shifts. The company eventually agreed to pay $595,737 in back wages to 121 workers following the DOL's investigation. In another significant case, Hutco, a company providing labor services to the oil and gas industry, ended up paying $1.9 million to 2,267 employees assigned to work in Louisiana, Mississippi and Texas.

"The problem of misclassification has become pervasive," said Dr. David Weil, a former economics professor at Boston University who today heads the DOL's Wage and Hour Division.  "Employers are looking for opportunities in a changing business landscape at the employee's expenses to cut corners as much as possible, leaving room for wage and hour violations."

Over the last decade, the oil and gas industry has seen tremendous growth. Between 2007 and 2012, when average employment in all U.S. industries fell by 2.7 percent, employment in the oil and gas industry increased by over 30 percent. According to research conducted by Annette Bernhardt, a scholar on low-wage work, 84 percent of workers in the oil, gas and mining industry were employed by contractors in 2012.

At the same time, the industry has also seen an increase in fatalities and injuries on the job. There is, so far, no evidence to suggest that these accidents are a result of inadequate training or overworked laborers. But accounts from other industries that heavily outsource work suggest those risks could be present.

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